B12 Consulting vs BotsCrew: full comparison for 2026
Last updated: August 2026
Quick verdict
B12 Consulting (3.7/5) edges ahead of BotsCrew (3.6/5) overall. B12 Consulting is the better choice for buyers wanting a small, deeply technical Belgian agency founded by physics researchers.. BotsCrew is the stronger option for buyers wanting a compact, conversational-AI-native agency to build customer-facing agentic dialogue systems.. The right choice depends on your project size, budget, and required tech stack.
B12 Consulting vs BotsCrew: head-to-head summary
| Criterion | B12 Consulting | BotsCrew |
|---|---|---|
| Founded | 2012 | 2016 |
| HQ | Louvain-la-Neuve, Belgium | San Francisco, CA, USA |
| Team size | 11–50 | 51–100 |
| Rating | 3.7 / 5 | 3.6 / 5 |
| Best for | Buyers wanting a small, deeply technical Belgian agency founded by physics researchers. | Buyers wanting a compact, conversational-AI-native agency to build customer-facing agentic dialogue systems. |
| Pricing model | Fixed project, staff augmentation | Fixed project, dedicated team |
| Min. engagement | Not published | Not published |
| Primary tech stack | Python, LangChain, AWS | Python, LangChain, OpenAI |
| Industries served | Manufacturing, Technology & SaaS | Retail & E-commerce, Technology & SaaS, Healthcare |
B12 Consulting vs BotsCrew: overview
B12 Consulting
B12 Consulting was founded in 2012 by a group of PhDs in Physics sharing a passion for complex problem solving, headquartered in Louvain-la-Neuve, Belgium with an additional Brussels presence, and roughly 35 FTE. It is an agency expert in artificial intelligence, data science, and custom software development, with a technical, research-adjacent culture reflecting its founders' academic backgrounds.
BotsCrew
BotsCrew is a conversational AI development agency founded in 2016, with reported headquarters in San Francisco and London and delivery teams in Lviv, Ukraine and Adelaide, Australia, totaling roughly 73 employees. Led by CEO Nazar Hembara and Managing Director Max Gladysh, it has extended its original chatbot-development practice into autonomous, multi-step agentic systems.
Services and capabilities: B12 Consulting vs BotsCrew
| Capability | B12 Consulting | BotsCrew |
|---|---|---|
| Multi-agent orchestration | ✗ | ✓ |
| RAG / knowledge integration | ✗ | ✗ |
| Workflow & systems integration | ✓ | ✗ |
| Coding agents | ✗ | ✗ |
| Monitoring & anomaly detection | ✗ | ✗ |
| Customer-facing agents | ✗ | ✓ |
Tech stack comparison: B12 Consulting vs BotsCrew
| Framework / platform | B12 Consulting | BotsCrew |
|---|---|---|
| LangChain | ✓ | ✓ |
| LangGraph | N/A | N/A |
| AutoGen | N/A | N/A |
| LlamaIndex | N/A | N/A |
| OpenAI | N/A | ✓ |
| Anthropic Claude | N/A | N/A |
| Pinecone | N/A | N/A |
| AWS | ✓ | ✓ |
| Azure | N/A | N/A |
| Kubernetes | N/A | N/A |
Pricing comparison: B12 Consulting vs BotsCrew
| Criterion | B12 Consulting | BotsCrew |
|---|---|---|
| Minimum engagement | Not published | Not published |
| Engagement models | Fixed project, Staff augmentation | Fixed project, Dedicated team |
| Rate transparency | Minimum disclosed | Minimum disclosed |
| Price tier | Mid-market | Mid-market |
Target audience comparison: B12 Consulting vs BotsCrew
| Dimension | B12 Consulting | BotsCrew |
|---|---|---|
| Best company size | Startup to mid-market | Startup to mid-market |
| Best industries | Manufacturing, Technology & SaaS | Retail & E-commerce, Technology & SaaS, Healthcare |
| Best use cases | Buyers wanting a small, technically rigorous Belgian agency for a well-scoped project, Complex data-science-adjacent agentic AI problems suited to a research-oriented team | Building autonomous, multi-step conversational agents rather than fixed-tree chatbots, Well-scoped customer-facing agentic dialogue projects for mid-market clients |
| Typical project type | Fixed project | Fixed project |
B12 Consulting vs BotsCrew: pros and cons
| B12 Consulting | |
|---|---|
| + | Founded by PhDs in Physics, giving it an unusually research-adjacent technical culture |
| + | Over a decade of continuous operating history since 2012 |
| + | Brussels presence alongside Louvain-la-Neuve headquarters gives access to EU institutional buyers |
| + | Compact ~35 FTE team keeps senior staff hands-on across every engagement |
| - | Very small team (~35 FTE) caps capacity for large or highly parallel programs |
| - | Minimum engagement figures are not published, requiring direct sales contact for early budgeting |
| - | Fewer named large-enterprise case studies than other agencies on this list |
| BotsCrew | |
|---|---|
| + | A decade of dedicated conversational AI development history since 2016 |
| + | Multi-country delivery footprint (US, UK, Ukraine, Australia) for regional flexibility |
| + | Founder-led (Nazar Hembara, Max Gladysh) continuity |
| + | Dialogue-design expertise transfers directly into more natural agentic conversation quality |
| - | ~73-person team caps capacity for large or highly parallel enterprise programs |
| - | Reported headquarters location varies by source (San Francisco vs. London) |
| - | Minimum engagement figures are not published, requiring direct sales contact for early budgeting |
Who should choose B12 Consulting?
B12 Consulting is the right choice for buyers wanting a small, deeply technical Belgian agency founded by physics researchers..
Founded by PhDs in Physics, giving it a research-adjacent, deeply technical culture uncommon among agencies of its size.. Minimum engagement starts at Not published. Works best with clients in Manufacturing, Technology & SaaS.
Who should choose BotsCrew?
BotsCrew is the right choice for buyers wanting a compact, conversational-AI-native agency to build customer-facing agentic dialogue systems..
A decade of dedicated conversational AI/chatbot delivery experience applied specifically to autonomous, multi-step agentic dialogue.. Minimum engagement starts at Not published. Works best with clients in Retail & E-commerce, Technology & SaaS, Healthcare.
Decision matrix: B12 Consulting vs BotsCrew
| Your situation | Recommended choice |
|---|---|
| You need full-ownership delivery on a defined project scope | B12 Consulting |
| You need a large dedicated team for an ongoing programme | BotsCrew |
| Your budget is at the lower end | Compare: B12 Consulting (Not published) vs BotsCrew (Not published) |
| You need specialist depth in a specific vertical | BotsCrew |
| You need staff augmentation or team extension | Neither; consider alternatives that offer staff aug |
| You need consulting before committing to a build | Both may offer discovery engagements |
Use case fit: B12 Consulting vs BotsCrew
| Use case | B12 Consulting fit | BotsCrew fit | Winner |
|---|---|---|---|
| Buyers wanting a small, technically rigorous Belgian agency for a well-scoped project | Strong | Limited | B12 Consulting |
| Complex data-science-adjacent agentic AI problems suited to a research-oriented team | Strong | Limited | B12 Consulting |
| Building autonomous, multi-step conversational agents rather than fixed-tree chatbots | Limited | Strong | BotsCrew |
| Well-scoped customer-facing agentic dialogue projects for mid-market clients | Strong | Strong | Both equally |
| Fixed-price build | Limited | Limited | Both equally |
| Staff augmentation | Limited | Limited | Both equally |
Verdict: B12 Consulting vs BotsCrew
B12 Consulting (3.7/5) is the stronger overall choice for most AI Agent Development projects. Founded by PhDs in Physics, giving it a research-adjacent, deeply technical culture uncommon among agencies of its size.. It is best for buyers wanting a small, deeply technical Belgian agency founded by physics researchers..
BotsCrew (3.6/5) is the better choice when buyers wanting a compact, conversational-AI-native agency to build customer-facing agentic dialogue systems.. If your situation matches those criteria, BotsCrew is a competitive option.
Related comparisons
B12 Consulting vs BotsCrew FAQ
Is B12 Consulting better than BotsCrew?
B12 Consulting (3.7/5) scores higher overall, but "better" depends on your use case. B12 Consulting is better for buyers wanting a small, deeply technical Belgian agency founded by physics researchers.. BotsCrew is better for buyers wanting a compact, conversational-AI-native agency to build customer-facing agentic dialogue systems..
How do B12 Consulting and BotsCrew differ in pricing?
B12 Consulting uses fixed project, staff augmentation pricing with a minimum engagement of Not published. BotsCrew uses fixed project, dedicated team pricing with a minimum engagement of Not published. Neither firm publishes a full rate card; a discovery call is required for project-specific quotes.
Which is better for enterprise: B12 Consulting or BotsCrew?
BotsCrew is the larger team and typically the better enterprise-scale choice. For very large programmes, verify team size and compliance coverage directly with each agency before shortlisting.
What are the main differences between B12 Consulting and BotsCrew?
B12 Consulting's primary differentiator is: founded by phds in physics, giving it a research-adjacent, deeply technical culture uncommon among agencies of its size.. BotsCrew's primary differentiator is: a decade of dedicated conversational ai/chatbot delivery experience applied specifically to autonomous, multi-step agentic dialogue.. They also differ in team size (11–50 vs 51–100), minimum engagement (Not published vs Not published), and primary industries served (Manufacturing, Technology & SaaS vs Retail & E-commerce, Technology & SaaS).
Last reviewed: August 2026. Verify all details directly with each agency before making a decision.